Zoome Cookies Policy

At Zoome, we use cookies and similar tracking technologies to operate our platform, secure your account, and improve your overall experience with us. This Cookies Policy explains what cookies are, how we use them across Zoome Casino, and what choices you have regarding their use. By continuing to browse or play at Zoome, you agree to our use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use the Zoome app. They allow us to recognise your browser or device, remember your preferences, and provide a smoother, more personalised gaming experience. Cookies do not harm your device and cannot access other files stored on it.

Why We Use Cookies at Zoome Casino

We rely on cookies for several important purposes. Our Zoome Casino platform uses cookies to keep you securely logged in, remember your language and currency preferences, and ensure that our games, bonuses, and promotions load correctly. We also use cookies to understand how players interact with our site so that we can continuously improve our services.

Essential Cookies

These cookies are strictly necessary for our website and the Zoome app to function properly. They enable core features such as account authentication when you complete a Zoome casino login, secure navigation between pages, and access to your account balance. Without these cookies, certain services, including deposits and withdrawals, may not work as intended.

Performance and Analytics Cookies

We use analytics cookies to collect information about how visitors use our site - for example, which pages are most popular, how long you spend on a given game, and whether you experience any errors. This data helps us identify technical issues and optimise the performance of our slots, live casino, and other game categories.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred locale, display settings, or whether you have dismissed a promotional banner. These cookies also help us recognise returning players so that when you complete your Zoome login, your account settings and history remain intact.

Marketing and Advertising Cookies

We and our advertising partners use marketing cookies to deliver relevant offers, including information about a Zoome bonus, Zoome free spins, or a Zoome no deposit bonus you may qualify for. These cookies also allow us to measure the effectiveness of our marketing campaigns and avoid showing you advertisements that are not relevant to you. Marketing cookies may track your activity across different websites operated by our partners.

Cookies Used During Registration and Login

When you register at Zoome or complete a Zoome casino login, we place cookies that verify your identity and maintain your session securely. These cookies help protect your account from unauthorised access and are essential for meeting our regulatory and anti-fraud obligations under our licence from the Tobique Gaming Commission. We do not use these cookies for any purpose beyond account security and service delivery.

Cookies and the Zoome App

Zoome Casino is available as a browser-installable progressive web app, added directly to your home screen on iOS or Android without requiring a traditional app store download. When you use the Zoome app in this format, similar cookie and local storage technologies are used to remember your login details, preferences, and gameplay history, providing the same level of functionality as our desktop and mobile browser versions.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf, including payment processors, analytics providers, and marketing platforms. For example, our payment partners such as Tronabriz Limited and CoinsPaid may use cookies to facilitate secure deposit and withdrawal processing. These third parties are bound by their own privacy and cookie practices, and we encourage you to review their policies where relevant. We do not control third-party cookies directly, but we carefully select partners who meet our data protection standards.

Bonus and Promotional Cookies

We use cookies to track your eligibility for offers such as our welcome package, Zoome casino bonus promotions, reload bonuses, and cashback rewards. These cookies help us apply the correct wagering requirements, confirm whether a Zoome promo code or Zoome bonus code has been used correctly, and ensure that offers are not claimed more than once by the same player. Please note that certain bonuses are not available to players from restricted jurisdictions or to citizens of specific countries, as outlined in our Terms and Conditions.

Managing Your Cookie Preferences

You have control over how cookies are used when you interact with Zoome Casino. Most browsers allow you to:

• View which cookies have been placed on your device and delete them individually or all at once
• Block cookies from specific websites, including third-party advertising cookies
• Block all cookies from being placed, though this may prevent certain features, such as Zoome casino login or wagering tracking, from working correctly
• Set your browser to notify you each time a cookie is offered

If you choose to disable or restrict cookies, some parts of our website or the Zoome app may not function as intended. Essential cookies cannot be disabled without impacting your ability to access your account, make a deposit, or request a withdrawal.

How Long Cookies Remain on Your Device

Some cookies are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them manually. We use persistent cookies to remember returning players, streamline the Zoome casino login process, and maintain your loyalty and VIP progress across sessions.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Continued use of Zoome Casino after changes are published constitutes your acceptance of the revised policy.

About Us and Regulatory Information

Zoome is operated by Novatrix SRL, registered in Costa Rica, and Vixatrix Limited, registered in Cyprus, both referenced throughout our terms as the operating entities responsible for our services. We operate under a licence issued by the Tobique Gaming Commission, e-gaming licence no. 0000002, and licence details can be verified directly with the regulator. Independent dispute resolution is available through EGIS at [email protected].

Contact Us

If you have any questions about how we use cookies at Zoome Casino, or if you need assistance with your account, our support team is available 24/7 via live chat, WhatsApp, or e-mail at [email protected]. We are always happy to explain our data practices in more detail.